Return & Refund Policy
12FUEL Return & Refund Policy
Returns & Exchanges
At 12FUEL, we stand behind the quality of our products and want you to be completely satisfied with your purchase. If you are not 100% happy with your order, you may request an exchange within 30 days of receiving your item.
Eligibility for Returns & Exchanges
To be eligible for an exchange:
✔️ The product must be unused and in its original packaging.
✔️ The return request must be made within 30 days of the delivery date.
✔️ Perishable items (such as food, beverages, or consumables) are non-refundable for safety reasons.
How to Initiate a Return or Exchange
- Email us at uniqueentllc@gmail.com with your order number and the reason for your return.
- Our team will provide you with a prepaid return shipping label and instructions on how to return the item.
- Once we receive and inspect the returned item, we will process your exchange within 5-7 business days.
Who Covers Return Shipping?
💰 12FUEL covers all return shipping costs for eligible exchanges. There are no extra fees for making an exchange.
Processing Time for Exchanges
🔄 Once we receive your returned item, we will process the exchange within 5-7 business days. If the requested exchange item is unavailable, we will work with you to find a suitable replacement.
Final Sale & Non-Refundable Items
⛔ Perishable items (e.g., food, beverages, consumables) cannot be returned for health and safety reasons.
For any questions regarding our return policy, please contact our support team at uniqueentllc@gmail.com.
💪 Thank you for choosing 12FUEL – Fuel Your Performance! 🚀